Tuesday, February 10, 2009

Suspected Vandalism and Arson Cause Cable TV Outage

Posted 02/10/2009, 3:00 p.m

 Suspected vandalism and arson left the Cable ONE technical operations center in Show Low extensively damaged.

     The twelve satellite antennas that bring in cable signals for the area, including Winslow and Holbrook were all damaged.
      Customers in Winslow and Holbrook are temporarily without cable reception. Cable ONE Phone and High-Speed Internet service appear to be operating normally. Melanie Stroupe, spokesperson for CableOne indicated that approximately 12,000 customers in the White Mountain area are currently affected by the outage.
     The Winslow office remains open for business and field technicians will continue to keep all scheduled appointments today and throughout the week. A possible attempt to torch the building has also left the office with extensive smoke and soot damage. In the interim, the local office will be closed until it is safe for associates to return to the building. Telephone calls to the office will be routed to the Cable ONE call center in Phoenix.
It is unknown when Cable ONE can access the equipment to evaluate the damage and restore service.
    The police investigated early today and The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) will be at the Show Low site this afternoon conducting an investigation. After the ATF finishes its investigation, Cable ONE can begin repairs and plan to use every possible resource to restore cable TV service quickly.

Stay posted to www.WMICentral.com for further updates on this breaking news story.


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